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    Pittsburgh Riverhounds SC


    Pittsburgh Riverhounds SC is the newest US customer to implement the Flowte Sport smart stadium solution.

    Pittsburgh, Pennsylvania, USA , January 2022 : Flowte, the global provider of a ticketing engagement platform for the sports, culture, and leisure industries, has become the official smart stadium technology partner of Pittsburgh Riverhounds SC and Highmark Stadium.

    This deal will see an improved and unique experience for the fans, all thanks to the cloud-based Flowte software. The club will benefit from a unified white-label platform to have complete control over ticketing across multiple channels, CRM and digital marketing. As a result, a better understanding of the fan base, and a better engagement across digital and mobile touchpoints will be gained, which is beneficial for both the Club and the fans.

    “At the end of the day, what is most important to us are our fans. We wanted to make sure we were using a platform that was satisfying all their needs in regards to being part of our club. The day of the match is not the only time we should give our fans a great experience; before and after it are great times to engage with our community. Thanks to Flowte we can do that. We wanted to take back control of our own ticketing, data and relationship with the fans. Flowte is much more than a ticketing solution. They get how important fan data is to a sports business and their platform is a modern technology building block to supercharge this vision and take us to the next level of fan experience management.”

    Pittsburgh Riverhounds SC is one of our biggest clients yet, with televised matches on the biggest Television Networks in the US

    Pittsburgh Riverhounds SC selected Flowte to replace their current ticketing solution in order to:

    • Control fan data and personalise the customer journey
    • Maximise match day attendance
    • Increase volume of tickets sold online
    • Enhance the customer experience and delight fans into loyal customers
    • Increase the average basket value through bundles combining ticketing and additional services

    – Flowte is a ticketing engagement platform delivered as ‘software as a service’ (SaaS). It allows live sport professionals to leverage insights from ticketing data in order to create further up-sell opportunities and deliver a better experience at all stages of the customer journey. –

    Hugh O’Morain, CEO of Flowte commented: “A more tailored and personalized experience is what fans are looking for, and by partnering with Flowte, this is exactly what clubs will get. We are more than proud to be partnering with Wrexham, and providing them with the tools to take ownership of their customer’s data, getting a better understanding of who they are and what they need in order to make them loyal returning customers.”

    “With the addition of Pittsburgh Riverhounds SC to its ever growing customer community in the USA, Flowte expands its footprint in the sports world”.

    “Our further expansion into the US market is an important milestone in Flowte’s plan to becoming the number one white label SaaS ticketing engagement platform globally. We are excited to see that such an important club like Pittsburgh Riverhounds SC has chosen Flowte as its Smart Stadium Technology Provider and we look forward to our shared success,” said Hugh O’Morain

    About Flowte

    Flowte is a European technology provider of a Ticketing Engagement Platform that helps organisations boost ticket sales and enhance audiences’ experience before, during and after live events. Our product, Flowte Sport, is a cloud-based platform that combines ticketing and marketing functionality, and is offered as a white label SaaS service. Used by the largest sport clubs and stadiums, live entertainment businesses, and leading museums and cities across Europe, Flowte manages the yearly sales of 50 million tickets and products. Among our clients are the ATP Tour, The PGA Tour, Carlisle United FC, Communiciones FC, Newport County FC, Sothebys and more. A daughter company of the Flowte Holdings Group, Flowte has a local presence in Ireland, the UK, the USA, Spain, Ukraine, and Argentina