Flowte helps companies grow spend per patron, patron frequency and attract new patrons

The smart platform for any business

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The Economics of Engagement

Spend Per Patron

Companies need to maximise the revenue from every patron they engage. Flowte helps growing spend per patron by tracking all spending accross every sales channel and every location

Patron Frequency

Growing frequency of engagement requires more than acquiring "new" patrons. Once companies increase spend per patron, to increase revenues further, they must focus on purchase frequency.

New Patrons

Flowte clients attract more new first time patrons. They do this by improving the patron experience. Flowte redefines the patron experience by making every interaction exceptional.

Patron Engagement Platform

PATRON EXPERIENCE MANAGEMENT
A patron engagement platform that delivers insights from your data. Grow revenue, engage, and optimize your business with Flowte's Patron Engagement Platform

SELL SMARTER, BETTER & FASTER
Reach out to people at the right moment and engage them across every channel. Flowte helps companies of all sizes improve the patron experience the smarter way

MARKETING AUTOMATION
Automate routine & advanced marketing tasks. Popular workflows include email marketing, behavioural targeting, lead prioritization, & personalized advertising.

DRIVE ENGAGEMENT
Everywhere, at scale…from a single platform. Flowte helps you plan marketing activities, attract the right patrons & engage them over time in a personalised way !

PATRON RETENTION
Keep your patrons at the centre of all your marketing. Flowte Marketing seamlessly drives engagement with people no matter where they are.

EMAIL MARKETING
Build & automate patron email campaigns. Use Flowte's intuitive workflow & template designer to send & manage all your mass email campaign needs. Send Newsletters, drip campaigns & time-based messages

DETAILED PATRON PROFILES
Flowte's complete 360-degree view of your patrons helps you monitor the health of the relationship with every patron easily.

CONTACT SEGMENTATION AND ANALYTICS
Automatically tag & segment your contacts using smart lists. Easily manage tasks, meetings, events and files for every patron

FLOWTE SOCIAL
Manage & automate your social media communications with Flowte. Engage your patrons on every social channel & automate smart social updates to drive revenue and engagement

STADIUM CONCESSIONS MANAGEMENT
Manage every part of your stadium from the car park to VIP Hospitality. Build custom journeys through retail & food concessions. Import your data from any 3rd party system.

COMMERCIAL CRM
Flowte's CRM & Deal Management module helps you grow sponsorship, concessions & patron revenue. Manage stadium concessions efficiently with custom quotations & invoices for sponsorships, room booking, advertising boards etc.

COMMERCIAL DEAL MANAGEMENT
Assign Deals to salespeople and manage deals on Flowte's Kanban board. Improve deal close rates with electronic signature of quotes and customisable invoice and quotation templates

Unified Payments Platform

Replace your merchant bank, payment gateway or fintech provider with our All-in-One Payment Platform.

Grow your business, go global, and boost conversions in other countries by giving your customers their choice of payment options.

Level 1 PCI compliance. Flowte Payments meets the highest industry standards and guidelines.

Create a customised checkout experience that works across browsers and devices of all sizes. Benefit from flexibility, customisation, and ease of use

See all charges across different payment types, countries, and currencies in the Flowte Payments Dashboard or extract the data directly from the API.

Grow your business globally with customizable billing plans, automated payment management, and global optimization practices.

E-Commerce Platform

360-degree solutions for E-Commerce

E-Commerce Platform
Stadium Concessions Platform

POINT OF SALE
Run your retail stores with Flowte’s E-Commerce & Point of Sale module.Easy payments.

SELL MERCHANDISE ONLINE
Our POS handles: inventory management, e-commerce & customer loyalty. See live stock levels, bundle products, services & events.

SELL EVERYWHERE (OMNICHANNEL)
The one POS system for retail success, from 1 store to 100+. Easily manage your products, from one SKU to thousands.

POINT OF SALE PLATFORM
Capture new customer data and associate sales with clients. Take advantage of Marketing preference capture.

Manage stadium concessions
Manage consession contacts
Prioritise high value locations
Hospitality & group sales
Point of sale
Add products, services and events
Apply taxes
Add descriptions
Unlimited product variants
Product organisation
Centralised product catalog
Product Inventory

Analytics Platform

Dashboards & Reports

Identify trends with dashboards
Custom reports for changing analytic needs
Streamline, save & share custom reports
Agency & allocation reporting
Return on investment reporting
Scheduled & Automated Reports
Standard Reports | Brilliant out of the box!
Report distribtution email lists
Attendence Frequency & Recency
Month on month & year on year trends

Ticketing

The only 360 degree smart stadium solution

Cloud based solution | Sell tickets anywhere
Simple-to-use | Minimal training required
Sell single, season tickets & merchandise
SeatMaps & SeatViews | Pick your own seat
Regular & Express sales keep lines moving
Group sales, reservations & exchanges
Unlimited Users | Automatic Patron Tagging
Automated pre & post match emails
Commisions and fees | Custom Payment Types
Customer Questionnaires & Timelines
Deposits and Reservations
Invoice Documents

Amplify your online sales
Social media integration | Engage & sell!
Website box office open 24 hours a day
Increase conversions | new opportunities
Encourage loyalty by rewarding attendance
Pick a seat, any seat
Fully optimised for mobile, tablet & desktop
Upsell merchandise during checkout
Ticket Delivery | Mobile | E-Ticket | Thermal
Flexible Discounts
Special Offers & Promo Codes

Offer tickets, season tickets, loyalty cards, group visits, private events, merchandise, vouchers & more.
Easily renew season packages by linking new packages with a prior season’s packages, saving patron data and seat ownership.
Easily import historical seat ownership information and purchase history, send out email notifications & promote packages.
Any season ticket or membership order can be printed on professional grade plastic cards.
Flowte works with all ticket printers including BOCA, Stimare etc.

Access Control

Access control for your venue or business

Simple-to-use handheld & turnstile devices.

Easily scan your ticket QR / Barcodes with app.

Fast & affordable mobile ticket taking app.

No more tethered scanners or docking stations

Scan physical, digital, mobile app tickets.

There are many advantages for your stadium in using a turnstile. These include improved security, effective integration with the Flowte access control system and increased operational flexibility.

Flowte works with Full height static, Half height Static Turnstile or the Half height portable turnstiles. Integrates any provider (Ski Data, Hayward, Fortress etc.)

Once integrated your turnstile readers can scan any kind of ticket from Flowte including tickets on mobile phone screens. You can also scan thermal tickets, eTickets, season / membership cards or wristbands.

Dashboards to make data driven decisions.

See tickets sold and scanned by entrance.

Real time updates as fans enter your venue.

Real-time flow rate of fans into the venue.

Identify bottlenecks requiring remedial action.

Scan data shown graphically by time

Drill down analysis on all dashboards

Ready to grow spend per patron?

Try Flowte

Flowte helps companies grow spend per patron, patron frequency and attract new patrons

The Economics of Engagement

Spend Per Patron

Patron Frequency